Frequently Asked Questions
About the 14-Day Free Eligibility Trial
Thank you for your interest in our Payer Gatewayplus service. Our philosophy is simple, we want you to “try before you buy”. The 14-day trial period will give you a good idea of how our Payer Gatewayplus service will benefit your practice/facility. Your trial period will consist of 14 days or 300 transactions, whichever comes first. View our Payer List to determine which payers you will have access to.
Note: Medicare A & B National CMS is a special enrollment payer, however we WILL be able to activate Medicare during your trial.
Frequently Asked Questions
The response information will be as current as the payer has on their database. Our connections are real-time, direct.
Our system is available 24/7 as long as the payers are not down for routine maintenance.
Yes, our response from Medicare will let you know who the primary payer is along with the effective date.
Yes, you can have as many users logged on as needed, even during your free trial
For Real-Time eligibility verification, we currently have 1200+ payers. View our Payer List.
Yes, Click here for more information.
On average, 4-7 seconds.
Yes, responses are printable and exportable in multiple formats.
Yes, you can process Real-Time batches and color code the responses, i.e. Active – Green Inactive – Red.
Yes, you can upload your patient population into our system and retrieve a patient to process an eligibility inquiry.
Yes, all patient demographic data is automatically stored in the system for future use.
No. If you choose to subscribe after your free trial, our agreement is month-to-month. You may cancel anytime.
No. If you decide to not subscribe, the user id and password will no longer access our system after your free trial.
We offer both flat rate and per transaction pricing. We will discuss pricing with you prior to starting your free trial.