Eligibility and Payment Solutions for Medical Providers

Patient Payments

DataLink offers many solutions for patient payments including: Our Branded Patient Portal, Patient Payment Plans & Auto Payment Collect and Estimator. Enable every payment option with one platform.

Meet patients where they are with digital payment solutions that make it easier to collect. InstaMed integration with DataLink lets you open more payment channels, receive funds faster and cut operational costs.

Accept all patient payments and post directly into your practice management (PM) system in real-time
Delight patients with convenient ways to pay and a simple experience
Securely save credit/debit cards on file to automatically collect recurring payments

Payments Demo

Offer Patients Every Online Payment Option

Branded Patient Portal

Enable your patients to pay you online with a branded Patient Portal. Patients can securely store payment methods on file, access payment history and view and print receipts.

InstaMed integration with DataLink supports

Let patients use a mobile device to check in for their visit, view easy-to-read benefit information, pay copays and balances and enroll in eStatements and automatic payments.

Real-time posting and reconciliation of all payments into your PM system
End-to-end payment processing, including credit card and eCheck sales and refunds
A robust reporting platform for omnichannel reporting across your organization
Point-to-point encryption (P2PE) and tokenization

Automate Payments and Reduce Print Mail Cost

Patient Payment Plans

Offer patients flexible payment plan options to collect more easily and reduce bad debt. Deliver payment notification receipts to staff and patients via email and text.

Secure a Payment Method on File and Automate Collections

Auto Payment Collector

With customized, easy-to-read statements, DataLink’s Patient Billing solution promotes clear patient communication, leveraging the HFMA Patient Friendly Billing Standards. Our statements display your personalized Patient Portal URL, allowing your patients to view statements and make payments online to accelerate your payments and reduce costs and time to collect. In addition, DataLink supports address standardization and correction services as well as mail return management for easy, cost-effective billing.

Simplify Staff Workflow

Eliminate slow and manual processes. All transactions post into your PM system in real-time. View all payment data in one place with robust reporting tools and insights.

Reduce PCI Scope and Save Compliance Costs

InstaMed is a PCI Level One Service Provider. Protect payments at every touchpoint.

Ensure protection of card present data with P2PE
Accept EMV and contactless EMV payments
Safeguard stored payments with tokenization
Keep cardholder data off your networks and reduce PCI compliance costs

Accurately Estimate Patient Payment Responsibility

Estimator

The Estimator solution estimates patient payment responsibility, automates insurance verification, pre-populates fee schedules and securely stores a payment method to ensure the exact amount is collected. The Estimator solution allows you to configure estimates and control how you integrate fee schedules. Use standard fee schedules, customized fee schedules or integrate into your existing fee schedule application.

Payments Demo

Questions? Head over to our FAQ’s or Contact Us!

"DataLink system is easy to use. Another benefit of working with DataLink is their customer service… always friendly, always prompt, always patient, and always knowledgeable!"

Rayna
Patient Access Manager
Hospital ‐ TX

"We have used DataLink Solutions since 2008, and have not even thought of using another service. They have given us the information we’ve needed when we needed it."

Kris
Insurance Resource Specialist
Ophthalmology Practice - NV

"DataLink Solutions has certainly made my work life less hectic and more manageable. Since using your program my time spent verifying patient insurance has been cut almost in half. DataLink Solutions program is user friendly and reliable. Anytime I have a question or a problem my phone calls have always been returned promptly and the issue resolved."

Nancy
Precertification Department
Neurology Practice ‐ TX

"We have tried at least six different companies to check our Medicare patients and NONE of them are close to the satisfaction and customer care as DataLink Solutions. I love that I can check other insurances and MEDICAID. Other services can't check Medicaid at all. I quit looking several years ago when we started using DataLink Solutions. Thank You !! Thank You!!"

Diann
Office Manager
Podiatry Practice ‐ FL

"DataLink’ s service is fantastic. We’ve had very few problems and the few we’ve had have been resolved quickly. Whether uploading large data files or manually entering the patient information, the system is easy to use and gives us the information we need. I expected DataLink’ s site to be similar to others - slow and time - consuming, which has not been the case. The overall ease of use and quick response times have far exceeded our expectations."

Pennie P.
Administrator
Ophthalmology Practice - FL

"DataLink’s payer list sets it apart from all competitors. DataLink delivers on its promise in full, and successfully (and effortlessly) verifies eligibility for the great majority of our patients. The technology is robust and very usable and is continually updated and improved. DataLink’s customer service is top-notch. DataLink’s service is an integral part to our revenue cycle management, providing better data with less effort than manual verification. Knowing whether a patient’s deductible has been met allows us to better inform patients about their financial responsibility and has made it far easier to collect the patient’s portion. DataLink is the only service which truly taps the potential of automated eligibility verification. With DataLink, our practice can verify an entire day's schedule with a few simple clicks."

Mark E
IT Director
Pain Management Practice - AZ

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