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Urgent Care Extra – Support Page

Business hours:

Mon – Fri
7:00 AM – 5 :00 PM Central
If you need assistance during non-business hours, please email support@datalinkms.com

ATTN All Urgent Care Extra locations:  Please use Urgent Care (UC) as the service type code on the eligibility screen.

Welcome to DataLink Solutions Payer Gatewayplus Support

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Contact Support by:

Referral Rewards Program Earn Unlimited Credit for referrals!
Submit your referrals here!
Phone – 800-845-0367 Press 701
Email – support@datalinkms.com
Live Chat – Please click the Live Chat icon at the top right of the website.
Support – Submit a support ticket

Open Training Session Sign Up

Below are the available dates and times of upcoming open training sessions, please feel free to join.  Training sessions are approximately 15 minutes in length.

 

Monday, November 23rd at 11:00 AM CST

https://global.gotomeeting.com/join/850040173

Dial +1 (999) 999-9999
Access Code: 999-999-999
Audio PIN: Shown after joining the meeting

Meeting ID: 999-999-9999

Payer Status

Please visit this section of the support page to view payer issues or scheduled maintenance windows.

DataLink has been notified that Medicare will be performing scheduled maintenance on Thursday, November 19, from 10:00 PM ET to 11:00 PM ET.  During this time, users may experience intermittent loss of connectivity.  (Posted on 11/17/2015 at 5:30 AM ET)
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ATTN All Urgent Care Extra locations:  Please use Urgent Care (UC) as the service type code.